Customer Service Policy

AUSTRALIAN AUTO COMPRESSOR COMPANY Pty Ltd is committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are in stock and displayed with correct pricing. Standard delivery times for orders are 3-10 business days. In the event an ordered item is not available we will notify you within 2 business days to arrange an alternative, a backorder or refund.  

Please be aware this website is accessed only via login and is not available to the general public. Logging in allows orders to be placed online, dispatched and charged immediately if you hold a 30-day charge account. Please keep your login safe and secure and do not pass it out. Purchases made by your account are responsibility of the account holder.

Return Policy

We will provide a full refund for items returned within 7 days; any items returned after 7 days from purchase may incur a re-stocking fee, up to 15%.  We do not accept return freight charges for incorrect purchases or for change of mind.

You may choose between a refund, exchange or credit where goods are faulty, have been wrongly described, or are not the product ordered.